物流政策
SHIPPING POLICY
When will my order ship and what are my shipping charges?
Yes, We ship Worldwide!! (excluding Skincare products)
How Much is Shipping? : Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
FREE SHIPPING ON ORDERS OVER $50 (For US territories only *excluding Alaska, Hawaii, Puerto Rico, and the US Virgin Islands*)
(For International Orders: Extra fees may apply at customs depending on your country’s custom policy. You are responsible for those fees.)
How Long Does Shipment Take? :
All orders leave our facility within 3-5 business days. At checkout, choose the shipment method of your choice.
You will receive a tracking number via E-mail once your order has been shipped.
US Orders:
1. Standard shipping 3-7 business days.
2. Express shipping 2-3 business days.
3. USPS Priority Mail (Guaranteed in 2 business days, 1 business day in most cases) *excludes custom orders and processing time*
International Orders:
UPS International shipping (5 business days)
Eternal Beauty by TNG is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS. Eternal Beauty by TNG will not replace lost or stolen items for free or issue a refund.
***Due to Covid-19 please allow 3-5 business days to process orders in order to properly care for you items. This does not included shipment time. Thank you***