Политика возврата средств
Return Policy
All Sales Are FINAL
If items are received in a damaged state or the wrong item is shipped we will happily exchange it. Email tngluxuries@gmail.com with photo of damaged or wrong item before return.
Return Order to:
Eternal Beauty by TNG
15524 SW 42nd Ter
Miami, FL 33185
Returned items must meet these requirements:
- Returned within 14 business days of receipt of receiving your order.
- In original packaging, unworn condition, and not used.
- Tag still on.
- Accompanied by this return form.
- Items will not be accepted if above requirements are not met.
Non-returnable items include (refunds/exchanges/store credit not accepted): Custom items, Selfcare items, Waistbeads, Sale items, crystals and Accessories.
Shipping: Customer is responsible for shipping fees to send the return package back to TNG Luxuries Boutique and for re-shipping for exchanges.
Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. Original shipping charges are non-refundable.
Please fill out the following:
How would you like for us to handle your request:
___ Store credit of item(s) price
___ Exchange for another item/size/color
Order Number: ___________________
Order Date: ______________________
Name:___________________________________________________________
Shipping Address: __________________________________________________________ APT/STE: ______
City: __________________________________ State/Prov: _______Zip/Postal Code: ____________
Phone Number: _________________________
Email Address: ______________________________
Items Returned:
Product Number__________________
Product Description _____________________________________________________
__________________________________________________________________________________
Size______________________
Color_____________________
Reason______________________________________________________
_______________________________________________________________________________________________________________________________________________________________________
Quantity_____________________
Price________________________
Exchanges:
Fill out the following only if you are exchanging your items. Indicate which item(s) you would like:
Product Number ___________________________
Product Description ____________________________
Size _________________________
Color____________________
Quantity ____________________
Price____________________
Replacement items that are more costly than the original item returned will be charged the difference in cost plus re-shipment costs via your credit card:
Fill out the following only if you are exchanging your items.
Credit card type: _____________________ Credit card number: _____________________________
Expiration date: ______________________ CVV number (3 digits on back): __________
Billing address associated with credit card:
Name:__________________________________________________________________________
Address: _________________________________________________________ APT/STE________
City: __________________________________ State/Prov: _______Zip/Postal Code: ___________
Additional requests/comments: